BILLING & PAYMENTS
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Cases will include an invoice (email options available).
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Statements sent out monthly (email options available as well).
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Payment Terms – Net 15.
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We accept Visa and Mastercard with no additional fees.
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Auto pay option available, please call to enroll.
HOLDING TIMES
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After 1 month on hold we will require a new impression or scan due to possible changes in dentition.
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After 2 months with no returned communication we will discard cases and shred the documents.
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If you desire to have your case returned, please contact us.
SHIPPING
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All cases are returned using standard UPS shipping (shipping upgrades are available upon request). Shipping fees apply.
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To help Excel serve you more effectively and economically, please ship more than one case per box when possible. If shipping more than one box, please tape/ship together.
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Local delivery guaranteed by end of the day.
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Thank you for helping us reduce waste and serve your better. We appreciate your business!